In today’s digital world, biometric technology is slowly becoming part of our lives. Photographs are now being taken when applying for a new passport. In order to unlock devices, fingerprint is scanned, and automated signatures are used for signing online documents. Biometric authentication is now being used in industries such as government, retail, and financial services. The banking industry can benefit from biometrics technology developed by With data breach in the industry becoming prevalent, banks are now moving towards adopting a more impenetrable system in lieu of personal identification information.

 A Question of Accuracy

Law enforcement and government agencies have been using biometrics for accurate identification. The technology has helped them track data. Biometric incorporates password management thus ensuring that the right person has access to the right information. However, there is no guarantee that it will work all the time. Some iris scanners will not work with colored contacts and eye print identification will not be effective if you cannot hold your mobile device steady enough.

In the case of banks, for biometric technology from to work, they need to determine when and where their customers did mobile banking.


Security and Safety

 The primary issue for banks is the threat of hackers stealing the biometric data of their customers. The technology offers protection of credentials from identity theft as the physical attributes of each is unique making it difficult to be shared, duplicated, or easily forged.

Aside from that, the banks themselves are not maintaining caches of the actual fingerprint or eye pattern of their customers. What they have are templates or numerical consequences based on a scan of a person’s fingerprint or eyeball. Hackers will use these templates to access the system. As a precautionary measure, some voice authentication systems prompt the user to prove that they are human and not a recording.

Other banks use eye scans that require a customer to blink or move their eyes to prevent hackers from using their picture to enter the system. Banks are also considering using multi-factor authentication for additional security layer. In multi-factor authentication, a combination of something the user knows and something the user is used for physiological traits which include fingerprints, voice recognition, or iris pattern making it impossible to hack.

Biometrics authentication is now more advanced with devices capable of capturing both fingerprint and finger vein images in one single scan. Using biometrics as an alternative to passwords or in combination with passwords as two-factor authentication is considered as the most secure form of security to prevent data breaches.

 Improving User Experience

Banks that are considering adding a mobile app should consider user experience. Every mobile banker gets frustrated with the dreaded account lock when their password is forgotten or mistyped. This is the reason why biometric authentication is quickly becoming popular for mobile users. Accessibility is another issue that should be addressed with biometric technology. Although more widely available, many Android devices are not still equipped with fingerprint sensors. On the other hand, biometric technology is readily accessible especially for retail and mobile payments.